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Our promises to creators

What you earn is yours.
In writing, every time.

Three promises, written into your contract with us. Stripe holds the money, so your pay never sits with Affilo.

Where the money sitsExample
One sale, start to finish
Sale, as the customer paid£29.99
Your cut at the brand’s 10%+£2.99
Affilo’s fee, paid by the brand£0.59
Fees you pay£0.00
Held by Affilo£0.00
Sent from the brand’s payment

Three promises in your contract

They are section 9 of the creator terms, so they bind us the way your rate does.

Account closed
Commission owedStill yoursPaidOn the next run
01

What you earn is paid.

Commission on an order credited to you is paid every time, unless the order is refunded or we show it was fraud. Closing your account doesn’t change that, and nor does a brand leaving.

One payment held
RuleTerms 8.1Answer5 working days
Appeal
02

Every hold names its rule.

If we ever hold a payment or close an account, we tell you which term it rests on and what we found. Reply to appeal: a person who wasn’t part of it answers within 5 working days.

Brand’s paymentAt StripeYour shareSent todayHeld backNothing
03

Paid the day the brand pays.

When a brand’s payment for your sales reaches Stripe, your share is sent that day, straight from it. A brand that pays late still owes you in full, and its products pause until it does.

How the money moves

From the brand, through Stripe, to you

Affilo works out what each sale earns and tells Stripe to pay it. Nobody is paid out of money Affilo holds.

  1. Brand

    The brand pays Stripe

    Each week the brand is charged for the sales you brought in. The payment goes to Stripe, a regulated payment provider, never to an account of ours.

    Charged weekly
  2. Stripe

    Your share goes from that payment

    Your cut is sent to your own Stripe account, tied to the brand’s payment, so it moves the moment that money clears. Stripe then pays your bank.

    To your Stripe account
  3. Instant

    Or to your card in minutes

    With instant pay on, a sale reaches your debit card within minutes of the brand’s payment clearing. 20% follows from the same payment once returns close.

    Instant pay
  4. Affilo

    We keep only our fee

    We work out what you’re owed and tell Stripe to pay it. The brand pays our fee on top; you pay nothing, and a refund goes back to the brand through Stripe too.

    Fees you pay: none

Your posts pay from the first sale.
Ads on top. All in writing.

Free, always. Every payment lists the orders behind it.

The full wording is in section 9 of the creator terms.