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Claims playbook · free

What you can and can’t say about pet products on Instagram

Pet food, treats and supplements can’t claim to treat an animal. Only an authorised vet medicine can.

Download the PDF

A first pass, not legal advice. See the source rules

A script, checkedExample
  • Change before it runs

    “This cured my dog’s arthritis.”

    Flagged by this rulebook

    Pet food rules
  • Fine to say

    “He’s had this every morning for a year.”

  • Change before it runs

    “Our prescription flea treatment, no vet visit needed.”

    Flagged by this rulebook

    Vet medicines rules
  • Fine to say

    “#ad Her new favourite treats”

Verdicts from Affilo’s claims check and this playbook’s rulebook.

CAP 2Influencer guidance

Say it’s an ad, up front

Paid or on commission, the post is an ad, and people have to know that before they tap or read on.

Don’t say

  • Change before it runs

    “Her new favourite treats #sp”

    Flagged by the #ad check · CAP 2

  • Change before it runs

    “He goes mad for these #collab”

    Flagged by the #ad check · CAP 2

Say instead

  • Fine to say

    “#ad Her new favourite treats”

  • Fine to say

    “#ad What goes in his bowl every morning”

Put #ad at the start of the caption and turn on Instagram’s paid partnership label too. In Stories, label every frame the product is in.

Pet food rulesVet medicines rules

Food and treats can’t treat disease

Only an authorised veterinary medicine can claim to prevent, treat or cure a disease. Food, treats and supplements can’t.

Don’t say

  • Change before it runs

    “This cured my dog’s arthritis.”

    Flagged by this rulebook · Pet food rules, Vet medicines rules

  • Change before it runs

    “Heals itchy skin and ear infections.”

    Flagged by this rulebook · Pet food rules, Vet medicines rules

Say instead

  • Fine to say

    “He’s had this every morning for a year.”

  • Fine to say

    “She clears the bowl every time.”

Vet medicines rules

Prescription medicines can’t be advertised

Prescription-only veterinary medicines (POM-V and POM-VPS) can’t be advertised to the public at all.

Don’t say

  • Change before it runs

    “Our prescription flea treatment, no vet visit needed.”

    Flagged by this rulebook · Vet medicines rules

CAP 3

Don’t claim proof you can’t show

Clinically proven, expert recommended and the like need evidence the brand holds before the ad runs, about this product.

Don’t say

  • Change before it runs

    “Vet recommended.”

    Flagged by this rulebook · CAP 3

  • Change before it runs

    “Vets say every dog needs this.”

    Flagged by this rulebook · CAP 3

Say instead

  • Fine to say

    “Ask your vet if it suits your dog.”

CAP 3

No promises about results

Guaranteed, instant or for everyone is likely to mislead. Say what it was like for you.

Don’t say

  • Check the evidence

    “Guaranteed results for every dog.”

    Flagged by the claims check · CAP 3

    Try: Say what it’s like for you, not for everyone.

Say instead

  • Fine to say

    “What we noticed after a month.”

CAP 3

Made with AI? Say so

AI-made people, results and testimonials need a label wherever a viewer would take them as real.

Watch for

  • Check the evidence

    An AI-made person giving a testimonial, with nothing to say so

    For your reviewer · CAP 3

  • Check the evidence

    A result the product can’t give, made with AI

    For your reviewer · CAP 3

Instead

  • Fine to say

    Add a short on-screen line: “Made with AI”.

Your rulebook

Start with this rulebook.

Sign up as a brand and these lines go on every product you add, ready to edit. Creators see them with the brief, and every script is read against them when it comes in for review.

Download the PDF

Free. Every line stays yours to edit or remove.

RulebookFrom the pets playbook

Lines creators may not say

  • Not allowedCures, heals or treats any condition
  • Not allowedArthritis, infection or allergy
  • Not allowedPrescription
  • Not allowedVet recommended
  • Not allowedVets say

Lines creators may say

  • AllowedEvery morning for a year
Disclosure#ad

A first pass, not legal advice

This playbook sets out the main rules for ads seen in the UK, as we read them on 7 November 2026. It is a starting point for briefing creators, not legal advice. Check your claims with your compliance lead or a lawyer before an ad runs.

The source rules

As read on 7 November 2026.